WITHIN — TERMS OF SERVICE
Company: Dearboy Petcare Limited
Trading as: Within
Website: www.withinpets.com
Contact: info@withinpets.com
Last updated: June 2026
These Terms of Service govern your use of the Within website at www.withinpets.com and your purchase of products from us. Please read them carefully before placing an order.
By accessing our website or placing an order, you agree to be bound by these terms.
WHO WE ARE
Within is a trading name of Dearboy Petcare Limited, a company registered in England and Wales. Our registered address is Unit F Spectrum Business Park, Wrexham Industrial Estate, Wrexham, LL13 9QA.
For any queries, contact us at info@withinpets.com.
USING OUR WEBSITE
You may use our website for lawful purposes only. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful.
We reserve the right to restrict access to areas of our website, or the entire website, at our discretion.
PLACING AN ORDER
When you place an order with us, you are making an offer to purchase products subject to these terms. We will confirm receipt of your order by email. A binding contract between us is formed when we dispatch your order and send you a dispatch confirmation.
We reserve the right to refuse or cancel any order at our discretion, including where products are out of stock, where we suspect fraudulent activity, or where an error has occurred in the pricing or description of a product.
PRICING AND PAYMENT
All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. The price you pay is the price shown at the time you place your order.
We accept payment by credit card, debit card, and other methods shown at checkout. Payment is taken at the time of placing your order.
PRODUCT DESCRIPTIONS
We take care to ensure that product descriptions, images and nutritional information are accurate. However, we cannot guarantee that descriptions are entirely free from error. Product formulations and packaging may change from time to time. If you have specific dietary or nutritional requirements for your pet, please check the product label on receipt.
SUBSCRIPTIONS
Some products are available on a subscription basis through our subscription partner Skio. Subscription terms, including cancellation rights, are set out in our Purchase Options Cancellation Policy. You can manage your subscription at withinpets.com/a/account/subscriptions.
INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics and design, is owned by or licensed to Dearboy Petcare Limited. You may not reproduce, distribute or use any content without our prior written permission.
FormulaBiotics is a trademark of Dearboy Petcare Limited.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Dearboy Petcare Limited shall not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of our website or products. Our total liability to you shall not exceed the value of your order.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or any other liability that cannot be excluded by law.
GOVERNING LAW
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
CHANGES TO THESE TERMS
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the updated terms.
CONTACT
Dearboy Petcare Limited
Unit F Spectrum Business Park, Wrexham Industrial Estate, Wrexham, LL13 9QA
info@withinpets.com
